That said, sometimes the customer is just plain wrong. And in the the last couple of days, one Cape Town-based restaurant showed the world how to deal with those customers.
Massimo's is an eatery in the seaside village of Hout Bay renowned for its authentic Italian pizzas. On Friday last week, a 1 out of 5 star review was posted to the restaurant's page on Tripadvisor...
Continue reading the full article here.