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    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps 
    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

    By Lauren Hartzenberg 10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    Source: ©mangostar -
    More shoppers panic buying ahead of festive season - report

    25 Nov 2021

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

      15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

      4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

      24 Jul 2020

    How mobile technology is driving sales in physical retail stores
    How mobile technology is driving sales in physical retail stores

      10 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

      6 Jul 2020

    Covid-19 will bring about a retail apocalypse
    Covid-19 will bring about a retail apocalypse

      8 Apr 2020

    When the coronavirus gets tough, the tough get stockpiling
    When the coronavirus gets tough, the tough get stockpiling

      3 Apr 2020

    Connecting with customers on the ground is not dead
    Connecting with customers on the ground is not dead

    27 Jan 2020

    Continuous adaptation: Staying ahead of customer needs
    Continuous adaptation: Staying ahead of customer needs

      8 Nov 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Mastercard, Next Retail Concepts present an immersive way to shop online
    Mastercard, Next Retail Concepts present an immersive way to shop online

    7 Dec 2018

    Online shopping meshes with bricks and mortar
    Online shopping meshes with bricks and mortar

      13 Jun 2018

    Location and voice technology are the future of retail
    Location and voice technology are the future of retail

      11 Apr 2018

    #SeamlessAfrica: Store 4.0 is an attitude, not a technology
    #SeamlessAfrica: Store 4.0 is an attitude, not a technology

      12 Mar 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

      19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    US stores get creative to battle e-commerce
    US stores get creative to battle e-commerce

    24 Nov 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

      31 Oct 2017

    Report reveals customer aftermarket is afterthought for manufacturers
    Report reveals customer aftermarket is afterthought for manufacturers

    12 Oct 2017

    Shoppers desire degree of control over retail technology
    Shoppers desire degree of control over retail technology

    3 Apr 2017

    Show more

    More news

    Source: ©mangostar -
    More shoppers panic buying ahead of festive season - report

    25 Nov 2021

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

     15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

     4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

     24 Jul 2020

    How mobile technology is driving sales in physical retail stores
    How mobile technology is driving sales in physical retail stores

     10 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    Covid-19 will bring about a retail apocalypse
    Covid-19 will bring about a retail apocalypse

     8 Apr 2020

    When the coronavirus gets tough, the tough get stockpiling
    When the coronavirus gets tough, the tough get stockpiling

     3 Apr 2020

    Connecting with customers on the ground is not dead
    Connecting with customers on the ground is not dead

    27 Jan 2020

    Continuous adaptation: Staying ahead of customer needs
    Continuous adaptation: Staying ahead of customer needs

     8 Nov 2019

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Macy's new creative in-store retail concept, Story
    Macy's new creative in-store retail concept, Story

    12 Apr 2019

    Samsung rolls out experiential stores in the U.S.
    Samsung rolls out experiential stores in the U.S.

    25 Feb 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    Mastercard, Next Retail Concepts present an immersive way to shop online
    Mastercard, Next Retail Concepts present an immersive way to shop online

    7 Dec 2018

    Online shopping meshes with bricks and mortar
    Online shopping meshes with bricks and mortar

     13 Jun 2018

    Location and voice technology are the future of retail
    Location and voice technology are the future of retail

     11 Apr 2018

    #SeamlessAfrica: Store 4.0 is an attitude, not a technology
    #SeamlessAfrica: Store 4.0 is an attitude, not a technology

     12 Mar 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

     19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    US stores get creative to battle e-commerce
    US stores get creative to battle e-commerce

    24 Nov 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

     31 Oct 2017

    Report reveals customer aftermarket is afterthought for manufacturers
    Report reveals customer aftermarket is afterthought for manufacturers

    12 Oct 2017

    Shoppers desire degree of control over retail technology
    Shoppers desire degree of control over retail technology

    3 Apr 2017

    Amazon has banned reviews of products received free or at generous discounts, unless authors have been deemed trustworthy by the online retail giant ()
    Amazon bans most 'incentivised' reviews

    5 Oct 2016

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

     10 Sep 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    A virtual magic carpet ride
    A virtual magic carpet ride

     16 Nov 2013

    Paul Anderson
    Analysing the CRM needs of a midsize business

     2 Apr 2013

    ClkClk recognised for most innovative technology of 2012
    ClkClk recognised for most innovative technology of 2012

    15 Mar 2013

    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs
    Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

    8 Feb 2013

    BlackBerry World: RIM announces Wireless Achievement Award recipients
    BlackBerry World: RIM announces Wireless Achievement Award recipients

    3 May 2012

    Mindshare Technologies president to retire
    Mindshare Technologies president to retire

    1 Mar 2012

    Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

    7 Feb 2012

    Show more

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