Industries

All industriesAgricultureAutomotiveConstruction & EngineeringEducationEnergy & MiningEntrepreneurshipESG & SustainabilityFinanceHealthcareHR & ManagementICTLegalLifestyleLogistics & TransportManufacturingMarketing & MediaPropertyRetailTourism & Travel

Special Sections

BizTrendsPendoringIMC ConferenceLoeriesWomen's MonthCannes LionsOrchids and Onions#StartupStoryMore Sections..

News

Industries

Companies

Jobs

Events

People

Video

Audio

Galleries

My Biz

Ads & Rates

Submit content

My Account

CRM, CX, UX Botswana

Search jobs
From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent
From East to West: What the new Covid-19 consumer behaviour across Kenya and Nigeria means for brands on the continent

, Kantar  28 Oct 2020

#BizTrends2020: Africa's double-edged consumer demand
#BizTrends2020: Africa's double-edged consumer demand

  6 Jan 2020

Using data analytics and CRM to drive customer centricity and win loyalty
Using data analytics and CRM to drive customer centricity and win loyalty

  3 Dec 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

  25 Oct 2019

The reason AI can predict consumer behaviour
The reason AI can predict consumer behaviour

  11 Oct 2019

Image credit: Thought Catalog on Unsplash.
Do you know what your customers want their customers to experience?

  3 Sep 2019

Image credit: hj barraza on Unsplash.
Results from Agency Scope UK 2018/2019 indicate concerns with consumers and the changing digital environment

  19 Aug 2019

Image credit: Tumisu from Pixabay.
Here's what SMEs need to know about using their customer communication channels effectively

  2 Aug 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

  25 Jul 2019

Image credit: Mein Deal on Unsplash.
How to use design thinking to build the next Amazon

  15 Jul 2019

How CRM can add measurable value to your brand
How CRM can add measurable value to your brand

  13 Jun 2019

Wayne Hull Photographer: Rikki Hibbert
#IABSummit19: The digital transformation opportunity starts with you

  4 Jun 2019

#AWE2019: Highlights from Day 1
#AWE2019: Highlights from Day 1

  30 May 2019

Is your brand telling the true story?
Is your brand telling the true story?

  13 May 2019

Up, close and very personalised
Up, close and very personalised

  23 Apr 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

  22 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing
#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

  15 Mar 2019

Microsoft CMO on the transformation of digital marketing
Microsoft CMO on the transformation of digital marketing

  5 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

, Bizcommunity.com  1 Feb 2019

#BizTrends2019: The transformative power of transparency
#BizTrends2019: The transformative power of transparency

  25 Jan 2019

Advertising is dead. Long live value-tising
Advertising is dead. Long live value-tising

  16 Jan 2019

Godfrey Parkin, CEO of Britefire and of Angaza.
#BizTrends2019: Brand building must become more about customer experience

  14 Jan 2019

Chasing the dream of the single view of the customer
Chasing the dream of the single view of the customer

  14 Jun 2018

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

  18 Apr 2018

#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

  16 Mar 2018

Consumer engagement today is shaped by technology
Consumer engagement today is shaped by technology

  15 Mar 2018

Why it's time to reevaluate your customer communication, starting with email
Why it's time to reevaluate your customer communication, starting with email

  13 Feb 2018

Brand consistency: Taking marketing to a higher level
Brand consistency: Taking marketing to a higher level

  6 Feb 2018

Mike Oelschig, head of advisory at Cerebra.
#BizTrends2018: The (eventual) rise of the social command centre in South Africa

  8 Jan 2018

Next

Let's do Biz