IMM is suppose to be an Educational institution, where they take responsiblity for the future citizens of our country. They are suppose to provide our economy with sutible employees and possible job providers.
Now from personal experiance and from other fellow students i can comfirm that they are doing an terrible job as EDUCATORS.
I have called there office on numous occantions requesting infomation regarding exams, assigments and old exam papers, and the feedback i recieve is that someone will call me back as they are busy the moment. Knowbody would return my call. I would have to call them again, and again with no luck or they will pass the call onto someone else and eventually they will disconect me.
If i do manage to get hold of someone, they are so rude and do not take the time to listern to me and the problem. I can never get an answer form anyone. They always say they cant help me they will pass the message on.
Why do they not just employ compitent people who are able help and who know how to help.
They have i the past send me a letter requesting payment or else i would not be able to right my exams, when io have already made a full payment at the begining of the course. Then that causes me to have to fight with incompitent people to set the matter straight.
I have also experiaced when registering for the next semester, they had a problem with recieving me papers and payment. I was told that needed to pay a penilty of 280.00 oer subject because i was 1 day late, but if they are incompitent i do not charge them for that.
Then another thing, why do you have to pay R65.00 oer subject for old exam papers. I requested them to email me exam papers for 4 subjects, then i was told they do not email them, they can only post and then i needed to first pay R260.00 into their account before they could send them.
So made an intersting discovery. They are able to email them to you if you did not recieve them in the post. So they are able to email them but only if you did not recieve them through the post which takes about a +- a week.
So i asked teh lady if she could just email them to me. the response i got was, " yes, but only in extreem cases". So i told her i am an extreem case. Then she said, Okay but i must first pay the R260.00 before she can email it.
I then asked her why do i need to pay if you are just emailing them to me, and she said that it is the way the work, you cant get them for nothing. I had to then pay R260.00 so that could email me the copies.
To email somthing does not cost much and it does not take any time at all. So now they charge me R260.00 to push a send button.
Just a thought:
200 student order have 18 subjects at R65.00 per subject. Total cost is R234000.00. This is absurd.
If you need to study part time, PLEASE I DO BEG YOU, DO YOUR RESEARCH BEFORE CHOOSING AN INSTITUTION. IT IS WORTH IT IN THE END. TRY UNISA THEY ARE OKAY.
I have been very disappointed with IMM and think everyone needs to know so that you do not make the same mistake and wait good money and valube time. I am going to do the BCOM Marketing at UNISA it looks good as an alternative.
