Qualified VW / Audi Motor Vehicle Technician

• Minimum three years of experience as a motor vehicle technician (required)
• Volkswagen experience
• Qualified technician
• Strong communication skills

• Servicing and repair: Perform meticulous servicing and repairs on vehicles booked into the dealership, ensuring they are returned to optimal condition.
• Accurate diagnosis: Utilise your diagnostic expertise to pinpoint issues accurately and report findings promptly for efficient resolution.
• Tool maintenance: Keep diagnostic tools updated and in prime condition to facilitate precise diagnosis and repair.
• Parts coordination: Work closely with parts sales executives to procure relevant and correct parts, maintaining a seamless workflow.
• Issue management: Notify management promptly of any service-related issues to ensure swift resolution and maintain customer satisfaction.
• Client interaction: Engage with clients by scheduling vehicle bookings, checking in customers, and conducting follow-ups to provide exceptional service.
• Administrative duties: Update job cards with accurate and detailed information on service/repairs, ensuring thorough documentation.
• Parts planning: Proactively plan and order parts in advance based on vehicle identification to streamline service processes.
• Production planning: Demonstrate your ability to plan production schedules effectively, prioritising activities based on criticality to meet service demands.
• Maintaining standards: Uphold the principles of 5 S's (Sort, Set in order, Shine, Standardize, Sustain) at all times to create a safe and organised work environment.
• Cost management: Understand the costing of job cards and ensure accuracy in cost estimation and billing processes.

• Self-driven and proactive
• Team player
• Prioritisation
• Customer orientation: maintain a customer-centric approach in all interactions.
• IT competence
• Mechanical and electrical skills
• Analytical skills
• Team player