Independent Information Technology and Services Professional and Technical Writer specialising in Disaster Recovery, and IT Service Management strategy, policy and procedures. Also trainedd in proofreadingr and copy editing.
Independent IT consultant with experience in Mainframe Software Management, Facilities Project Management, Capacity Planning and Reporting, and Project Management. I have experience in the following IT related activities: IT Service Management Policies & Procedures - implementing ITIL and COBiT. Analysis of supplier spend, contracts, and ranking and classification in IT and business areas. Preparation of Requests For Information, Proposals and Quotations, and the development of scoring sheets for RFP and RFQ evaluation. Research and Documentation. Disaster Recovery strategy and development of procedures and documentation and reporting.
