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Company : Budget Conferences
Position : Conference Sales Consultant / Team Leader
Duties
• Develop and maintain client database.
• Maintain specific event databases.
• Telephonic research and update of client lists when needed.
• Identify, generate and fulfill new leads telephonically and through email to secure delegate registrations.
• Relationship building.
• Liaison with Events Programme Director and Telesales Teamleader -re conference and events briefs.
• Sending out via email / fax correspondence and event information to secure delegate registrations.
• Telesales to Executive Forum clients to secure and confirm their attendance.
• Attending conferences during registration and tea break to network with delegates to assist in securing future registrations.
• Always deliver professional service.
• Ensure that sales reports and forecasts are presented to the Telesales Teamleader -Events at a weekly meeting.
• Ensure that all delegate bookings are sent through to and captured by the Customer Service Manager.
• Follow up on outstanding late payments for bookings done when required.

Company : NSA Consulting
Position : Sales Coordinator and New Business development

Duties
January 2011 to December 2011

• Develop and maintain relationships with key clients with a view to maximizing business opportunities,
• Identify new business opportunities across NSA Consulting client base and convert these into sales;
• In order to facilitate the above, create relationships with key people within identified organizations e.g. HR Managers, Head of Department in Colleges, key decision makers;etc
• Formulate relevant solutions based on client needs and prepare and submit proposals;
• Follow-up on proposals and secure the business;
• Follow-up with clients in terms of evaluating satisfaction levels and taking corrective action where necessary
• Deliver formal presentations to existing and prospective clients; in some cases, this entails competing for the business as part of an organisation's vendor selection process;
• Provide feedback with respect to identified gaps in product/solution offerings;
• Visit potential customers to prospect for new business;
• Represent the company at trade exhibitions, events and demonstrations;
• Achieve monthly, quarterly and annual sales objectives;
• Provide timely and accurate management reports as requested

January 2012 to December 2013

• My main goal within the sales department was to create customer loyalty and to give full administrative support to the sales team.
• Building and enhancing strong relationships with our clients. I was responsible for keeping them abreast of all new developments; monitor their progress on a monthly basis, encouraging them to make use of their purchased products.
• Follow up telephonically with clients on all proposals sent and update status of Proposal report on MS Excel daily;
• Update Report on all proposals awarded or lost;
• Initiate and secure appointments with existing clients for Executive Director which includes diary management of such appointments;
• Co-ordinate internal meetings and arrange team lunches when required;
• Provide administrative support to the Sales Manager and the Operations Executive;
• Consultant liaison and follow up;
• Booking of travel and accommodation when required;
• Maintain accurate filing system and ensure the preservation and protection of departmental records and statistics;
• General administrative tasks;
• Compiling and typing up of proposals and presentations;
• Attending project initiation meetings when required and compiling project plans