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CURRICULUM VITAE OF
RESHAAD ALLY

317 ATHOLBROOK CONTACTACT NUMBER: 084 996 0299
KIMBOLTON AVENUE 074 7363 229
BENONI
1501

PERSONAL DETAILS

SURNAME : RESHAAD?

FIRST NAME : ALLY?

RESIDENTIAL ADDRESS : 1198 MARIPAN STREET
ACTONVILLE
BENONI
1501

IDENTITY NUMBER : 720830 5295 083

CONTACT NUMBER : 084 996 0299/ 074 7363 229 (CELL)

EMAIL ADDRESS : reshaada@hotmail.com

DATE OF BIRTH : 31 AUGUST 1972?

GENDER : MALE

NATIONALITY : SOUTH AFRICAN

DEPENDANTS : TWO

HEALTH : EXCELLENT

HOME LANGUAGE : ENGLISH

OTHER LANGUAGE : AFRIKAANS (speak / read /write)
URDU & HINDI (speak)

SECONDARY EDUCATION

SCHOOL ATTENDED : WILLIAM HILLS SECONDARY

HIGHEST GRADE PASSED : MATRIC (Exemption -1990)

SUBJECTS :

ENGLISH (HG) AFRIKAANS (HG)
BIOLOGY (HG) ACCOUNTING (SG)
HISTORY (HG) BUSINESS ECONOMICS (HG)


COMPUTER SKILLS

MICROSOFT OFFICE XP MS OUTLOOK
INTERNET HOTKEY
MS WORD MS EXCEL
MS POWERPOINT BUILDSMART (BASIC)
CUSTRACK

RESHAAD ALLY CONTACT NUMBER: 074 7363 229

TERTIARY EDUCATION


INSTITUTION ATTENDED : DAMELIN COMPUTER SCHOOL

SUBJECTS COMPUTER PROGRAMMING
(Visual Basic Version.5)

COURSE OUTLINE : DESIGN, TESTING AND DEBUGGING
A DESIGNED SYSTEM TO SUIT A
PARTICULAR CLIENT
DATABASE DESIGN AND IMPLEMENTATION

CERTIFICATE : DIPLOMA


EMPLOYMENT HISTORY

1.COMPANY : SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA) /
INDEPENDENT TRIBUNAL FOR SOCIAL APPEALS ASSISTACE (ITSAA)

DURATION : MAY 2008 - PRESENT

POSITION : PROJECT SUPERVISOR / REGISTRY

DUTIES

? PROCESSING APPEALS
? CASE ASSESMENT
? ADRESS VALIDATION
? PERFORMANCE REVIEWS
? Q.C ALL DATA CAPTURED
? MEANS TEST CALCULATION
? LOADING HIGH COURT FILES
? AMEND AND Q.C PRIORITY FILE
? TRAINING ON ALL NEW PROCESSES
? TRAINING ON SOFTWARE (HOTKEY)
? IDENTIFYING LOOSE CORRESPONDENCE
? IDENTIFYING THE VARIOUS GRANT TYPES
? CHECKING DELIVERY OF FILES PER REGION
? CREATING PICKING LISTS FOR VARIOUS REGIONS
? AMEND CRITICAL DOCUMENTS AND DATA CAPTURED
? PRINTING DELIVERY SCHEDULES AND PICKING LISTS
? RETRIEVING FILES BOXED AND QUALITY CONTROLLED
? VERIFYING CRITICAL DOCUMENTS REQUIRED FOR APPEALS
? MERGING LOOSE CORRESPONDENCE TO FORM A COMPLETED FILE
? ARRANGING DELIVERY OF HIGH COURT FILES TO VARIOUS REGIONS
? DAILY PROGRESS REPORT ON PROJECT AND PROCESSES COMPLETED
? ENSURING FILES ARE SORTED IN QUARTERS AND BOXED IN VARIOUS REGIONS
? ASSESING AND REPORTING ON PERFORMANCE REPORTS PER USER AND PER REGION
? ENSURE CORRECT FILES ARE PICKED AND BOXED FOR VARIOUS REGIONS
? IDENTIFYING ALL FILES FOR ADJUDICATION, PRE-ADJUDICATION AND AWAITING ADJUDICATION
? TIME KEEPING AND DAILY ATTENDANCE REGISTER
? PREPARING TIME SHEETS FOR SALARY
? COMPUTER AND PRINTER MAINTENANCE
? STAFF COMPLIMENT OF 13







RESHAAD ALLY CONTACT NUMBER: 074 7363 229




2.COMPANY : PRICE WATERHOUSE COOPERS (EXORDIA)

DURATION : MARCH 2007 - JAN. 2008

POSITION : HELPDESK CONSULTANT (I.T DIVISION)

? TECHNICAL SUPPORT
? CREATING NEW USERS
? REMOTE DESKTOP ASSISTANCE
? LOGGING CALLS SENT VIA-EMAIL
? CUSTOMER CARE AND MAINTENANCE
? CREATING ADSL & UUDIAL ACCOUNTS
? PROVIDING SUPPORT FOR PRINTING ISSUES
? SUPPORT FOR INTERNET
? SETTING UP FAX2EMAIL ACCOUNTS
? MAINTAINING 'SERVICE LEVEL AGREEMENT'
? PROVIDING SUPPORT FOR MICROSOFT OUTLOOK
? SETTING UP EMAIL ON CELL PHONES (BLACKBERRY)
? PROVIDING SUPPORT FOR ACCPAC AND AXAPTA
? MAINTAINING AND SETTING UP E-MAIL ACCOUNTS
? PROVIDING SUPPORT FOR CONNECTIVITY ISSUES (INTERNET)
? CONVERSION AND MAINTAINING OF ACCOUNTS (ADSL / UUDIAL)
? REPORTING LINES DOWN TO THE I.S.P (INTERNET SERVICE PROVIDER)


3.
REFERENCES


1.SOUTH AFRICAN SOCIAL SECURITY AGENCY (SASSA)
MANAGER : MRS.MARLENE DU TOIT

RESHAAD ALLY CONTACT NUMBER: 074 7363 229





CURRICULUM VITAE
OF
RESHAAD ALLY