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#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Dion Jerling, co-founder of Connect Earth was chair of the third and final day of AfricaCom 2019's keynote sessions. He said there had been closer to 17,000 attendees than predicted 15,000 and convened a panel discussion on getting user experience (UX) right...

By Leigh Andrews 15 Nov 2019

Image credit: Brooke Lark on Unsplash.
How AI is helping brands manage their online reputation

The use of artificial intelligence (AI) and machine learning is on the rise, but it's important to know which reputation management processes should and shouldn't be automated...

By Ashleigh Wainstein 15 Nov 2019

Pieter de Villiers, co-founder and CEO, Clickatell
#AfricaCom: Chat commerce leapfrogs in Africa

Chat commerce and chat banking have revolutionised the way companies are serving their customers. Without having to invest in new architecture, companies are able to meet and engage with their clients on the platforms of their choice...

13 Nov 2019

Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia explaining the 5 steps to becoming a smarter target marketer at Spark Media's recent event.
5 steps to becoming a smarter target marketer

Dr Carl Driesener, senior marketing scientist at the Ehrenberg-Bass Institute (EBI) of marketing science in Australia - the home of evidence-based marketing, shared five steps to being a smarter target marketer at Spark Media's recent 'seminar roadshow'...

By Leigh Andrews 8 Nov 2019

Image credit: Joshua Hoehne on Unsplash.
The importance of brand positioning in a depressed economy

When the going gets tough, the marketing budget gets slashed. It's an age-old truism that marketing activities are among the first to be cut back during austere times...

By Nona Koza and Gabrielle Gray 5 Nov 2019

Nestlé launches Regional Alliance for Youth in sub-Saharan Africa
Nestlé launches Regional Alliance for Youth in sub-Saharan Africa

Nestlé and its regional partners have joined forces to launch the Regional Alliance for Youth in sub-Saharan Africa to promote employability for young people...

4 Nov 2019

Image Supplied.
Warehousing: A foundation for economic growth

Warehouses tend to be one of the most ignored elements of infrastructure and logistics, but are a fundamental part of the supply chain...

By Geoffrey White 1 Nov 2019

Image credit: Joshua Rodriguez on Unsplash.
How businesses can create lasting impressions, retain customers for a long time

At the heart of customer engagement lies customer intimacy...

By Mark Wilson 25 Oct 2019

The robot wears Prada: what happens when AI starts giving out fashion tips?
The robot wears Prada: what happens when AI starts giving out fashion tips?

Is fashion styling the next field to be disrupted by artificial intelligence, or will the human eye remain supreme?

By Mark Liu 25 Oct 2019

Alastair Tempest and Mpho Sekwele from EFSA.
EFSA launches Africa's first e-commerce Trustmark

The Ecommerce Forum South Africa has launched its Safe.Shop Trustmark. The EFSA provides the Trustmark badge to e-commerce platforms that have been confirmed as being compliant...

24 Oct 2019

6 trends shaping the shopping mall experience
6 trends shaping the shopping mall experience

A decade ago, building a profitable mall was simple. If you got the location, size, layout, parking and access routes right, you had retailers and shoppers in the bag...

By Theresa Terblanche 23 Oct 2019

#SACSCCongress: How green roofs can contribute to people, profit and planet
#SACSCCongress: How green roofs can contribute to people, profit and planet

Vacant rooftops across all major cities around the world are a dime a dozen. Their concrete surfaces aren't just a waste of space in a highly urbanised world, but also contribute to the heat island effect that afflicts these built-up areas. So why not farm on them?

By Sindy Peters 23 Oct 2019

Ramaphosa opens South Africa's first smartphone factory
Ramaphosa opens South Africa's first smartphone factory

President Cyril Ramaphosa has opened South Africa's first smartphone factory at the Dube TradePort in Durban...

21 Oct 2019

Data technology driving agility in retail
Data technology driving agility in retail

Competition amongst suppliers and retailers are at an all-time high, and today's consumer is much less predictable than in the past...

By Lauren Hartzenberg 15 Oct 2019

Unilever pledges to slash use of new plastics
Unilever pledges to slash use of new plastics

Unilever has committed to reduce plastic waste across its portfolio and help create a circular economy for plastics. The pledge includes halving its use of virgin plastic...

9 Oct 2019

Image credit: NeONBRAND on Unsplash.
3 ways sustainability and reputation are closely linked

Where does the corporate world stand in the fight against global warming?

By Chris Bischoff 8 Oct 2019

Green roofs improve the urban environment - so why don't all buildings have them?
Green roofs improve the urban environment - so why don't all buildings have them?

Rooftops covered with grass, vegetable gardens and lush foliage are now a common sight in many cities around the world...

By Michael Hardman and Nick Davies 7 Oct 2019

Know your business inside out with a Biz Office
Know your business inside out with a Biz Office

New expectations of transparency and authenticity in business means things like organisational purpose, brand stories, how your company does things, what it believes in and what it stands for, can all play a part in how your company sees itself and how it is seen by others...

Issued by Bizcommunity.com 2 Oct 2019

Image credit: Hello Paisa.
Hello Paisa consumers can now transact on WhatsApp

Hello Paisa recently introduced banking features for its consumers on WhatsApp...

25 Sep 2019

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#FoodNextAfrica: Blockchain will simplify and transform supply chain traceability

According to the WWF, a bid to improve the traceability of supply chains around the world is top of mind with a major focus on transparency - but how is technology disruption promoting business growth?

By Robin Fredericks 25 Sep 2019

Coffee co-operatives - every cup tells a story
Coffee co-operatives - every cup tells a story

When you visit co-operatives and see what goes into producing your coffee, you gain a new appreciation for your morning cup...

23 Sep 2019

#FoodNextAfrica: The SA food startup championing traditional African flavours
#FoodNextAfrica: The SA food startup championing traditional African flavours

Young entrepreneur Sipamandla Manqele is using food to inspire pride in indigenous African ingredients, while uplifting the small-scale farmers and communities involved in their cultivation...

By Lauren Hartzenberg 17 Sep 2019

AfCFTA under the spotlight at ISO assembly
AfCFTA under the spotlight at ISO assembly

Support for the African Continental Free Trade Area (AfCFTA) agreement formed part of discussions at the 42nd General Assembly of the International Organization for Standardization (ISO), currently underway in Cape Town...

17 Sep 2019

#GartnerSYM: Offering the 'everything customer' the multi-experience
#GartnerSYM: Offering the 'everything customer' the multi-experience

Continuing the opening keynote from the first morning of Gartner Symposium 2019, Don Scheibenreif, distinguished VP analyst at Gartner, explained the concept of the 'everything consumer' and why we need to offer them the all-new multi-experience...

By Leigh Andrews 17 Sep 2019

Pentawards 2019 honours best in global packaging design
Pentawards 2019 honours best in global packaging design

The winners of the annual Pentawards, a prestigious packaging design competition, were recognised at a gala ceremony held on 12 September in London. Microsoft scooped the top Diamond prize...

16 Sep 2019

Image source: Gallo/Getty.
The significant shift from aspirational to inspirational brands

The Top Million research report into South Africa's top million households in 2019 - with a combined buying power of R700 billion - looks at what drives this 'Upper Middle Class'; what they are spending on; where they have cut back; and how marketers can reach this group...?

By Louise Marsland 13 Sep 2019

DHL Africa eShop platform rolled out to 34 additional countries
DHL Africa eShop platform rolled out to 34 additional countries

DHL's Africa eShop platform has expanded to an additional 14 countries across sub-Saharan Africa...

12 Sep 2019

Global Change Award 2020: Submit your sustainable fashion innovation
Global Change Award 2020: Submit your sustainable fashion innovation

H&M Foundation has opened entries for its annual innovation challenge, the Global Change Award. Dubbed the 'Nobel Prize of fashion', it aims to reduce fashion's impact on the planet...

9 Sep 2019

SA designer Thebe Magugu first African to win LVMH Prize
SA designer Thebe Magugu first African to win LVMH Prize

South African talent Thebe Magugu, 26, is the winner of the 2019 LVMH Prize for Young Fashion Designers. Magugu is the first designer from Africa to scoop the coveted award...

5 Sep 2019

Nestlé announces winners of sub-Saharan Africa innovation challenge
Nestlé announces winners of sub-Saharan Africa innovation challenge

African startups Shopit, Exportunity and Wakulima from South Africa, Benin and Tanzania respectively, emerged the winners of the Nestlé Research and Development sub-Saharan innovation challenge...

4 Sep 2019

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