
CRM, CX, UX
Digital footprints not as reliable as believed, warns new marketing study
Karabo Ledwaba 3 Apr 2025

Karabo Ledwaba is a Marketing and Media Editor at Bizcommunity and award-winning journalist. Before joining the publication she worked at Sowetan as a content producer and reporter. She was also responsible for the leadership page at SMag, Sowetan's lifestyle magazine. Contact her at karabo@bizcommunity.com
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