AI agents | Bizcommunity

AI agents | Bizcommunity

News

AI adoption is rising among South African SMEs, but so is confusion

SMEs

AI adoption is rising among South African SMEs, but so is confusion

22 minutes

CEM Africa 2026 closes on a high with a strong community response

Events & Conferencing

CEM Africa 2026 closes on a high with a strong community response

Issued by CEM Africa Summit 3 days

ALX Africa hosts inaugural Her Africa event to connect and upskill South African women

Skills Training

ALX Africa hosts inaugural Her Africa event to connect and upskill South African women

Issued by ALX 1 Sep 2026

CEM Africa 2026: Africa’s CX leaders meet in Cape Town

Events & Conferencing

CEM Africa 2026: Africa’s CX leaders meet in Cape Town

Issued by CEM Africa Summit 17 Aug 2026

Jason Goldberg presenting at a previous Founders at Work (FAW) masterclass

SMEs

Entrepreneurship's toughest transition: Letting go of day-to-day control

Issued by Edge Growth 7 Aug 2026

OpenAI agents Hugging Face hack: A warning shot?

Cybersecurity

OpenAI agents Hugging Face hack: A warning shot?

Issued by Domains.co.za 6 Aug 2026

AI won't replace travel agents, but it could leave tourism businesses behind

Tourism

AI won't replace travel agents, but it could leave tourism businesses behind

Shireen Eraman 5 Aug 2026

Distrikt 9 partnered with the Loeries to shape the strategic direction of this year’s awards campaign across Africa and the Middle East (Image supplied)

Loeries Creative Week

#Loeries2026 | This is Madness (aka Tuesday): A mirror and a rallying cry

23 Jul 2026

Artificial Intelligence

AI agents could influence $3.35tn in consumer spending by 2030

22 Jul 2026

Source: Supplied.

Banking

South African banks face a new AI warning on trust and consent

10 Jul 2026

(Image source: © 123rf )

CRM, CX, UX

Accelerated enterprise demand leads WPP’s AI-driven transformation unit

2 Jul 2026

Source: Supplied. Michael Hewson, founder and director of Graphene Economics.

Taxation & Regulation

Massive risk for multinationals: Inability to reproduce TP data can trigger fraud allegations

23 Jun 2026

Artificial Intelligence

More than chatbots: why business AI agents are Big Tech’s next product battleground

Guy Bate 19 Jun 2026

AI shopping booms in SA, but trust remains central

4th Industrial Revolution

AI shopping booms in SA, but trust remains central

Irene Auma 12 Jun 2026

NTT Data, Google Cloud target enterprise AI rollout with 500 AI agents

4th Industrial Revolution

NTT Data, Google Cloud target enterprise AI rollout with 500 AI agents

12 Jun 2026

Irene Auma, Regional Head of Fraud Risk Management for Sub-Saharan Africa at Visa. Image supplied

Research

Visa Study: 77% South Africans use AI to shop, but trust is key at checkout

Irene Auma 12 Jun 2026

Jonathan Greene is the executive VP Americas at RocketSource by Incubeta. Source: Supplied.

Artificial Intelligence

The battle for the AI answer

Jonathan Greene 3 Jun 2026

Artificial Intelligence

Why AI made your brand your most valuable asset

Courtney Chapple, Issued by Brave Group 28 May 2026

Retailers risk invisibility as AI shopping agents pick winners

Technology

Retailers risk invisibility as AI shopping agents pick winners

Adheesh Ori & Rajesh Duvooru 25 May 2026

Prompt injection emerges as AI’s new phishing threat

Cybersecurity

Prompt injection emerges as AI’s new phishing threat

22 May 2026

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Research

NIQ research reveals new rules of commerce: AI is beginning to decide what consumers buy

Issued by NielsenIQ 22 May 2026

Image source: DC Studio from

4th Industrial Revolution

Why simply adding AI tools is failing to deliver productivity

20 May 2026

Publicis is set to acquire LiveRamp. Source: Publicis.

Advertising

Publicis Groupe to buy LiveRamp for $2.2bn

19 May 2026

AI visibility and AEO for B2B businesses

Artificial Intelligence

AI visibility and AEO for B2B businesses

Luke Marthinusen, Issued by MO Agency 14 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

CRM

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

Source: Lineshree Moodley, country manager of Visa South Africa.

Fintech

Visa opens access to AI shopping economy

Lineshree Moodley 17 Apr 2026

MO Agency launches Answer Engine Optimisation as AI reshapes how businesses get found

Artificial Intelligence

MO Agency launches Answer Engine Optimisation as AI reshapes how businesses get found

Luke Marthinusen, Issued by MO Agency 24 Apr 2026

EvaluateExplorer: AI-driven innovation that hits the target

Research

EvaluateExplorer: AI-driven innovation that hits the target

Dr Nicki Morley, Issued by Kantar 31 Mar 2026

Artificial intelligence is reshaping customer experience at every touchpoint, but brands that win will be those that balance smart automation with genuine human connection. (Image supplied)

Artificial Intelligence

5 ways AI is transforming CX

Terena Chetty 27 Mar 2026

CMOs drowning in data, starved for decisions

Marketing

CMOs drowning in data, starved for decisions

Max Flajsner, Issued by Incubeta 5 Mar 2026

Source: Pexels.

Markets & Investment

Could Japan and UK markets outshine US equities in 2026?

Sebastian Mullins 4 Mar 2026

Samsung unveils Galaxy S26 Series: The most intuitive Galaxy AI phone yet

Mobile & Apps

Samsung unveils Galaxy S26 Series: The most intuitive Galaxy AI phone yet

Issued by Samsung 25 Feb 2026

South Africa's ad industry must win the war against AI 'slop'

Artificial Intelligence

South Africa's ad industry must win the war against AI 'slop'

Musa Kalenga, Issued by Brave Group 25 Feb 2026

Source: Supplied. Andries Maritz, Principal Product Manager: Entersekt.

Banking

How AI in fraud is turning banks' own defenses against them

20 Feb 2026

Source: Pexels.

Fintech

Insurance industry pivots amid AI boom and geopolitical turmoil in 2026

18 Feb 2026

Musa Kalenga, group CEO of Brave Group

Trends

#BizTrends2026 | Brave Group's Musa Kalenga: Why 2026 demands a new code of leadership

Musa Kalenga 13 Feb 2026

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 11 Feb 2026

#BizTrends2026 | Pattern's James Townsend: 2026 is fashion’s exponential, ‘sentient’ turning point

Trends

#BizTrends2026 | Pattern's James Townsend: 2026 is fashion’s exponential, ‘sentient’ turning point

James Townsend 3 Feb 2026

Source: Supplied. Norman Nyawo, Head: Merchant Solutions for Business and Commercial Banking at Standard Bank South Africa.

Economy

Standard Bank sees double-digit digital transaction growth amid 40% rise in e-commerce volumes

30 Jan 2026

WPP has launched WPP Production, which brings together all its creative producers into a single global platform (Image source: © WPP )

Advertising

WPP launches world’s largest content production powerhouse

23 Jan 2026

#BizTrends2026 | SmartCat's Nicole DiNicola: Why 2026 will be the year of orchestration for marketing

Marketing

#BizTrends2026 | SmartCat's Nicole DiNicola: Why 2026 will be the year of orchestration for marketing

Nicole DiNicola 23 Jan 2026

Media

Warc 2026 media trends: Systems planning, AI, & the creator economy

16 Jan 2026

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Trends

#BizTrends2026 | TymeBank's Miguel da Silva: 3 business trends SMEs should watch

Miguel Da Silva 14 Jan 2026

Artificial Intelligence

WPP turns decades of data into AI agents with new Agent Hub

12 Jan 2026

On Thursday, 8 January Chinese regulators said they would investigate Meta’s acquisition of the artificial intelligence startup Manus (Image source: © 123rf )

Artificial Intelligence

Meta's Chinese AI acquisition investigated

9 Jan 2026

Source: Supplied. Calvin Taylor, chief financial officer of D24 Fintech.

Financial Services

From pilot to production: JPM Coin live on Ethereum Layer-2

7 Jan 2026

Amazon’s AI-powered Shop Direct and Buy for Me tools are designed to help shoppers find products beyond its marketplace, but retailers argue the experiment exposes a deeper tension over data ownership, consent and who really controls the future of online shopping (Image source: © 123rf )

E-commerce

Online retailers push back against Amazon's Shop Direct

7 Jan 2026

As social media giant Meta continues to pivot aggressively toward artificial intelligence, its acquisition of Manus represents an ambition to redefine how AI interacts with everyday users and enterprises around the world (Image source: © 123rf )

Artificial Intelligence

Meta’s Manus acquisition: A strategic play for advanced AI agents

7 Jan 2026