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News

Common mistakes to avoid when crafting the ultimate customer experience

Marketing & Media

Common mistakes to avoid when crafting the ultimate customer experience

10 Feb 2021

Inclusive design is transforming the customer journey

Marketing & Media

Inclusive design is transforming the customer journey

Reynhardt Uys 26 Jan 2021

Reynhardt Uys, chief experience officer, Immersion Group

Healthcare

#BizTrends2021: Healthcare innovation in 2021 and beyond

Reynhardt Uys 8 Jan 2021

A trust-defined customer experience journey will dominate 2021

Marketing & Media

A trust-defined customer experience journey will dominate 2021

Reynhardt Uys 14 Dec 2020

Has Covid-19 exposed a lack of customer experience in local businesses?

Marketing & Media

Has Covid-19 exposed a lack of customer experience in local businesses?

26 Nov 2020

Human-centred design is key to engaged, productive employees

HR & Management

Human-centred design is key to engaged, productive employees

Viresh Hargovan 10 Sep 2020

Adapting to changing digital customer behaviour

Retail

Adapting to changing digital customer behaviour

Viresh Hargovan 27 Aug 2020

Marketing & Media

Great experiences gives business a highly competitive intuitive advantage

Viresh Hargovan 29 Jun 2020

Photo by Gustavo Fring from .

Marketing & Media

Covid-19 boosts demand for human-centred design

Viresh Hargovan 4 Jun 2020

Photo by Amith Nair on .

Marketing & Media

New phase in business sees accelerated key digital experience trends

Viresh Hargovan 29 May 2020

Coronavirus is forcing businesses to go digital, fast

HR & Management

Coronavirus is forcing businesses to go digital, fast

16 Mar 2020

The path to digital revolution for businesses in SA

ICT

The path to digital revolution for businesses in SA

Evan-Lee Courie 9 Mar 2020