Loyalty programmes | Bizcommunity

Loyalty programmes | Bizcommunity

News

Forget points. KFC rewards you by feeding your obsessions

FMCG

Forget points. KFC rewards you by feeding your obsessions

Issued by KFC Africa 3 days

Consumers haven't outgrown loyalty. They've outgrown the way loyalty is delivered

Marketing

Consumers haven't outgrown loyalty. They've outgrown the way loyalty is delivered

Issued by Tractor Outdoor 11 Aug 2026

South Africa’s consumer-class women are rewriting the rules of modern womanhood

Women's Month

South Africa’s consumer-class women are rewriting the rules of modern womanhood

Issued by BrandMapp 7 Aug 2026

#WomensMonth | Clicks’ Fionna Ronnie says retail leaders need curiosity and courage

Retail

#WomensMonth | Clicks’ Fionna Ronnie says retail leaders need curiosity and courage

Evan-Lee Courie 7 Aug 2026

FNB eBucks, Clicks and Engen launch integrated rewards ecosystem

CRM

FNB eBucks, Clicks and Engen launch integrated rewards ecosystem

3 Aug 2026

South African shoppers aren’t spending less; they’re spending smarter

Retail

South African shoppers aren’t spending less; they’re spending smarter

Jerome Jacobs 28 Jul 2026

Loyalty programmes lose value when shoppers cannot keep up

CRM

Loyalty programmes lose value when shoppers cannot keep up

Byron Rode 23 Jul 2026

Research

South Africa’s liquor suppliers face a new retail battleground

21 Jul 2026

POS transactions to top $41tn by 2031

Banking & Finance

POS transactions to top $41tn by 2031

20 Jul 2026

The real value of rewards lies beyond the transaction

CRM

The real value of rewards lies beyond the transaction

Lianne Booth 15 Jul 2026

The R50 shopper: How AI is changing the future of South African retail

Technology

The R50 shopper: How AI is changing the future of South African retail

15 Jul 2026

Local retailers face rising competition from overseas e-commerce

E-commerce

Local retailers face rising competition from overseas e-commerce

14 Jul 2026

Location data becomes a strategic tool for South African retailers

Research

Location data becomes a strategic tool for South African retailers

13 Jul 2026

The number that should keep South African telecommunications executives awake at night: -25%

Telecoms & Networks

The number that should keep South African telecommunications executives awake at night: -25%

Issued by TLC Worldwide Africa 8 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Banking & Finance

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Woolworths Holdings Group CEO Sam Ngumeni. Image supplied

Retailers

Woolworths reshapes leadership structure to accelerate growth under new Group CEO

26 Jun 2026

Restaurants feel the pressure as SA's food and beverage income declines in April

Food & bev. services

Restaurants feel the pressure as SA's food and beverage income declines in April

26 Jun 2026

Novus Group’s latest Print Media Landscape Report says print's defining story is no longer one of collapse alone (Image supplied)

Media

Print reshapes from collapse to selective resilience

15 Jun 2026

#YouthMonth | Ocean Basket's Lizandre Keller on why brands are rewriting the rules for Gen Z

Technology

#YouthMonth | Ocean Basket's Lizandre Keller on why brands are rewriting the rules for Gen Z

Evan-Lee Courie 10 Jun 2026

(my)cards relaunches as Ignis Labs takes loyalty beyond the card

Retail Services

(my)cards relaunches as Ignis Labs takes loyalty beyond the card

Issued by Tractor Outdoor 9 Jun 2026

SA is no longer an emerging loyalty market, it is a mature one

CRM

SA is no longer an emerging loyalty market, it is a mature one

Len Lubbe 9 Jun 2026

Why keeping your customers is now the smartest growth strategy

Everlytic Communication Insights

Why keeping your customers is now the smartest growth strategy

Cristelle Snyman, Issued by Everlytic 10 Jun 2026

Zak Haeri, MD for NIQ in South Africa

Retail Marketing

NIQ State of the Retail Nation Q1 2026: South African retail benefits from benign inflation

Issued by NielsenIQ 3 Jun 2026

Cinema meets retail in new Nu Metro x Edgars Club partnership deal

CRM

Cinema meets retail in new Nu Metro x Edgars Club partnership deal

26 May 2026

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

CRM

Exclusive: Consumers embrace digital ecosystems cautiously, prioritising trust over convenience

Tshepo Moila 26 May 2026

Retailers pivot to AI loyalty agents as 2026 trends emerge

Trends

Retailers pivot to AI loyalty agents as 2026 trends emerge

21 May 2026

Turning student spend into lasting loyalty

Higher Education

Turning student spend into lasting loyalty

Issued by Varsity Vibe 7 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

CRM

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

In the Spend Trend Report 2026, 75% of respondents engage in sports betting in some shape or form (Image source: @ Carte Blanche )

Marketing

#BizTrends | Spend Trend 2026 Part 2: Consumers adopt value-seeking spending strategies

Danette Breitenbach 7 May 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

Physical retail stores aren't disappearing, just evolving

Retail

Physical retail stores aren't disappearing, just evolving

22 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 14 Apr 2026

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Banking & Finance

EXCLUSIVE: The rise of AI-driven hyper-personalisation loyalty programmes

Salomon Erasmus 10 Apr 2026

Seamless shopping: AI helps transform shopping convenience

Technology

Seamless shopping: AI helps transform shopping convenience

9 Apr 2026

Consumers are loyal to benefits, not brands

Marketing

Consumers are loyal to benefits, not brands

Issued by Caxton Media 8 Apr 2026

City Lodge Hotels partners with Edgars Club for more savings!

Tourism

City Lodge Hotels partners with Edgars Club for more savings!

Issued by City Lodge Hotels 31 Mar 2026

Branding

Top brands boost SA's economy with R771bn

27 Mar 2026

Convenience retail is saving forecourts from fuel-driven decline

FMCG

Convenience retail is saving forecourts from fuel-driven decline

26 Mar 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

CRM

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

Spar Group launches voluntary severance programme as part of turnaround strategy

Retailers

Spar Group launches voluntary severance programme as part of turnaround strategy

18 Mar 2026

Controlling your loyalty channel leads to better customer insights

CRM

Controlling your loyalty channel leads to better customer insights

Len Lubbe 11 Mar 2026

Transforming township economies: The digital future of SA's SME retailers

Informal Retailing

Transforming township economies: The digital future of SA's SME retailers

26 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Retailers embrace tokenisation for secure, personalised customer experiences

Banking & Finance

Retailers embrace tokenisation for secure, personalised customer experiences

Peter Ludi 11 Feb 2026

Source: Supplied.

Trends

#BizTrends2026 | Hyprop's Wayne Abegglen: Digital fatigue driving demand for new retail experiences

Wayne Abegglen 6 Feb 2026

South African consumers reset the rules for FMCG

FMCG

South African consumers reset the rules for FMCG

Zak Haeri, Issued by NielsenIQ 5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026