Dispatch Administrator

Are you highly organised, detail-oriented, and looking to grow your career in the print and production sector? Our client, a well-established company within the print industry, is seeking a dispatch administrator to join their busy team.

This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and has the ability to manage multiple priorities while ensuring deadlines are consistently met.
Key Responsibilities:

• Coordinate and manage the distribution of printed materials, ensuring accuracy and timeliness.
  

• Receive and review print orders, verifying specifications, quantities, and delivery deadlines.
  

• Accurately capture order and shipping details into QuickEasy (QE) and tracking spreadsheets.
  

• Schedule and monitor production jobs in collaboration with the production team.
  

• Maintain inventory records, ensuring stock levels are accurate and replenished when necessary.
  

• Liaise with courier companies and arrange deliveries to meet customer requirements.
  

• Prepare delivery notes, shipping labels, packing slips, and sustainability reports.
  

• Track and monitor shipments, addressing any delivery delays proactively.
  

• Inspect finished products for quality before dispatch.
  

• Provide updates during team meetings and respond to client queries regarding order and delivery status.
  

• Support with switchboard duties, filing, ad-hoc admin, and occasional production assistance.
  

Candidate Requirements:

• Matric qualification.
  

• Two–three years’ experience in a dispatch administration role (preferably within the print industry).
  

• Familiarity with commercial/digital printers.
  

• QuickEasy (or similar system) experience advantageous.
  

• Strong computer literacy (Microsoft Office: Word, Excel, Outlook).
  

Skills & Attributes:

• Strong organisational, administrative, and communication skills.
  

• Excellent numeric literacy and attention to detail.
  

• Ability to work independently as well as part of a team.
  

• Proactive, energetic, and able to stay composed under pressure.
  

• Disciplined, reliable, and flexible to work non-regular hours when required.
  

• Honest, punctual, and committed to maintaining high standards.