News
Events & Conferencing
CEM Africa 2026: Africa’s CX leaders meet in Cape Town
Issued by CEM Africa Summit 17 Aug 2026
PR & Communications
Watch the webinar: Solving the CRM-communications gap to redefine customer engagement
Issued by Telviva 21 May 2026
PR & Communications
Why investing in your people is a crucial step to improving customer service
Issued by Telviva 19 Nov 2025
CRM, CX, UX
Ask Africa Orange Index 2026: Celebrating leaders in customer experience
Issued by ASK AFRICA 7 Aug 2026
CRM, CX, UX
Shaping the future of CX at the Africa CX Conference & Awards 2026
Issued by The Chartered Institute of Customer Management 15 Jul 2026
CRM, CX, UX
CEM Africa returns to Cape Town as CX leaders tackle trust, AI and the future of CX
Issued by CEM Africa Summit 29 Jun 2026
Artificial Intelligence
Delivering AI systems at the speed and scale to meet consumer demand
25 Jun 2026
Artificial Intelligence
The human paradox: The faster AI advances, the more human connection matters
Artificial Intelligence
Your brand is already being judged by an AI that has never read your press release
Research
From insight to impact: MASA approves Rogerwilco research as CPD learning content
Issued by Rogerwilco 22 Apr 2026
Exhibitions & Events
Converge Africa proudly announces Amazon South Africa as a Diamond partner
Issued by Converge Africa 25 Feb 2026
CRM, CX, UX
NiCE and iNOVO named lead sponsor for CEM Africa Johannesburg and The CX Africa Awards 2025
Issued by CEM Africa Summit 10 Nov 2025
Talent Acquisition
HR Indaba 2025: Why “post and pray” is no longer enough for strategic recruitment
Issued by Pnet 17 Oct 2025
CRM, CX, UX
Township shoppers go strategic: 2025 CX Report reveals shifting loyalties
Issued by Rogerwilco 7 Oct 2025
CRM, CX, UX
South African digital banking users call for smarter, more personalised experiences
Issued by Human8 1 Oct 2025
CRM, CX, UX
2025 township consumer trends: Price-conscious, local-first, social-driven
Issued by Rogerwilco 30 Sep 2025
CRM, CX, UX
CEM Africa heads to Johannesburg on 20 November 2025
Issued by CEM Africa Summit 18 Sep 2025
