Authenticity | Bizcommunity

Authenticity | Bizcommunity

News

Professional customer service in the age of AI: Why humans remain the anchor

Artificial Intelligence

Professional customer service in the age of AI: Why humans remain the anchor

Dr Mariette Frazer, Issued by University of Johannesburg - Marketing Management 4 hours

Human8 doubles down on AI-enabled consultative power

Artificial Intelligence

Human8 doubles down on AI-enabled consultative power

Issued by Human8 4 hours

Podcasts

Dentsu Wisdom Podcast explores human-centred design and meaningful brand connection with Debbie Millman

Issued by Dentsu 5 hours

Savanna took ‘We Outside’ to the skies, literally

Advertising

Savanna took ‘We Outside’ to the skies, literally

Issued by Heineken Beverages 5 hours

Image source: DC Studio from

Law Practice

Revisiting the validity of virtually commissioned affidavits

Dee-dee Mathelela 6 hours

Source: shadahotel via

Hospitality

Boutique and service apartments lead growth in SA’s hospitality sector

7 hours

The role of speciality coffee in 2026: The challenges and opportunities

Hospitality

The role of speciality coffee in 2026: The challenges and opportunities

Iain Evans 1 day

Media

How African brands can fight misinformation

Sarah Gooding 1 day

Image credit: GynaGuard

Obstetrics & Gynaecology

GynaGuard wants to change the way intimate wellness is marketed in South Africa

2 days

Ntokozo Ndlovu is the founder and managing director of Toni Elephant Media. Source: Supplied.

PR & Communications

Ntokozo Ndlovu | Storytelling is the timeless heart of public relations

Ntokozo Ndlovu 24 Oct 2025

Why mentorship is the non-negotiable skill accelerator for 2025

Education

Why mentorship is the non-negotiable skill accelerator for 2025

Issued by Penquin 23 Oct 2025

Leagas Delaney South Africa, CEO Ray Langa shares his insights from a recent trip to the West Coast of the USA (Image supplied)

Advertising

How South African advertising can be a world leader

Ray Langa 23 Oct 2025

The Galliova Awards celebrate excellence in food and health media in South Africa. The winners are (from left to right) (seated): Clement Pedro, Asanda Mbayimbayi, Sam Linsell, Lichelle May (back), Liezl Vermeulen, Christi Nortier, and Herman Lensing (Image supplied)

Media

Galliova Awards: Excellence in food and health media

22 Oct 2025

Meet South Africa's best-dressed team: Mphela & Associates Attorneys win the 2025 Imagemakers Award

Fashion

Meet South Africa's best-dressed team: Mphela & Associates Attorneys win the 2025 Imagemakers Award

Issued by ImageMakers 22 Oct 2025

Woolworths Taste triumphs in New York

Digital

Woolworths Taste triumphs in New York

Issued by Media24 22 Oct 2025

Mental health isn’t a campaign, it’s a culture

Mental health

Mental health isn’t a campaign, it’s a culture

Issued by icandi CQ 21 Oct 2025

WhatsApp, the ‘killer app’ for word-of-mouth in SA’s township economies

Marketing

WhatsApp, the ‘killer app’ for word-of-mouth in SA’s township economies

Mathabatha Sexwale, Issued by Brave Group 21 Oct 2025

Are brands trading credibility for clout?

Marketing

Are brands trading credibility for clout?

Samu Hashe 20 Oct 2025

Celebrating SA’s real MVPs

HR

Celebrating SA’s real MVPs

Jeremy Lang, Issued by Business Partners Limited 16 Oct 2025

Advertising

Warc report: How values-driven marketing can transform advertising effectiveness

16 Oct 2025

Marketing & Media

#WorldFoodDay: When food feels uncertain, trust becomes the nourishment

Zina Zwakala 16 Oct 2025

Tusker triumphs! Dentsu Kenya wins Gold and Grand Prix, redefining African creativity

Loeries Creative Week

Tusker triumphs! Dentsu Kenya wins Gold and Grand Prix, redefining African creativity

Issued by Dentsu 16 Oct 2025

Staying locally relevant

Marketing

Staying locally relevant

Issued by eatbigfish 15 Oct 2025

#PrismYoungVoices | Rethabile Molehe on the power of PR

Prism Awards

#PrismYoungVoices | Rethabile Molehe on the power of PR

14 Oct 2025

#Loeries2025: Leaders talk love, AI and authenticity

Loeries Creative Week

#Loeries2025: Leaders talk love, AI and authenticity

Karabo Ledwaba 9 Oct 2025

Marketing

How Africa’s diverse market is reshaping experiential commerce strategies

Bonita Christie 9 Oct 2025

#PrismYoungVoices | Themba Msibi on looking beyond the profit line

Prism Awards

#PrismYoungVoices | Themba Msibi on looking beyond the profit line

9 Oct 2025

Image source: rawpixel.com from

IP Law

The business of Swift and Kelce: A brand match made in IP heaven?

Nishaat Slamdien 8 Oct 2025

Creating value perceptions

Advertising

Creating value perceptions

Issued by eatbigfish 8 Oct 2025

Zemvelo Ndlovu is a Prism Young Voice. Source: Supplied.

Prism Awards

#PrismYoungVoices | Zemvelo Ndlovu on inspiring action through comms

8 Oct 2025

Ama Qamata joins L’Oréal Paris as sub-Saharan Africa ambassador

Health & Beauty

Ama Qamata joins L’Oréal Paris as sub-Saharan Africa ambassador

7 Oct 2025

Vaseline captures the spirit of Heritage Day

Advertising

Vaseline captures the spirit of Heritage Day

Unati Moalusi 7 Oct 2025

Ethel Ramos. Source: Supplied.

Artificial Intelligence

Ethel Ramos | What ChatGPT’s instant checkout means for brand storytelling

Ethel Ramos 7 Oct 2025

Above The Noise: How EchoHouse helped The EU connect with Africa’s youth

Marketing

Above The Noise: How EchoHouse helped The EU connect with Africa’s youth

Issued by BA:KO by EchoHouse 6 Oct 2025

#PrismYoungVoices | Eclipse Communications' Ashla Mogane on fresh perspectives

Prism Awards

#PrismYoungVoices | Eclipse Communications' Ashla Mogane on fresh perspectives

6 Oct 2025

Youth Marketing

Why Francophone Africa's youth are rewriting the rules of brand engagement

Passy Nopoudem 3 Oct 2025

A new Eskimi study highlights South Africa in second place in running the most Gen Z-focused ad campaigns. (Image supplied.)

Youth Marketing

South Africa sets new standards with Gen Z-focused advertising

2 Oct 2025

The business of belonging: Is cultural capital paying?

Marketing

The business of belonging: Is cultural capital paying?

Issued by Dentsu 2 Oct 2025

Thulisa Mvandaba is passionate about taking up space. Source: Supplied.

Prism Awards

#PrismYoungVoices | Thulisa Mvandaba’s love for saying things that matter

1 Oct 2025

Luyanda Mazibuko, SEM's creative production manager, asks how homegrown brands can actually tap into the hearts of the diverse South African market? (Image supplied)

Marketing

#ProudlySA: How local brands can win the hearts of South African consumers

Luyanda Mazibuko 1 Oct 2025

Source: © 123rf Radio is the trusted cultural bridge for SA’s code-switching Black middle class

Radio & Audio

Radio: The trusted cultural bridge for SA’s code-switching Black middle class

30 Sep 2025

Chilliengine named finalist at the 2025 Pendoring Awards for kykNET’s Niggies launch at KKNK

Marketing

Chilliengine named finalist at the 2025 Pendoring Awards for kykNET’s Niggies launch at KKNK

Issued by Chilliengine 30 Sep 2025

KickOff's print revival scores big

Magazines

KickOff's print revival scores big

30 Sep 2025

Is the CMO going extinct?

Marketing

Is the CMO going extinct?

Issued by Brave Group 29 Sep 2025

Reel Truths & Twisted Tales: October’s Genre Feast

Film

Reel Truths & Twisted Tales: October’s Genre Feast

Daniel Dercksen 29 Sep 2025

Image credit: Alina Latkovic on

Mental health

The rise of victimhood culture: How TikTok glorifies trauma narratives

Jessica Gbedemah 29 Sep 2025