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News

Widespread adoption of AI is shaping next-gen customer service
Retail
Widespread adoption of AI is shaping next-gen customer service

Linda Saunders 1 day

Helm, DStv, and Capitec clinch 2024 Smarties Awards
Marketing & Media
Helm, DStv, and Capitec clinch 2024 Smarties Awards

Issued by Helm 15 Apr 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3
ICT
Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

4 business trends to navigate the economic future
Retail
4 business trends to navigate the economic future

10 Apr 2024

Red & Yellow launches free-to-access online course in AI for South African teachers
Education
Red & Yellow launches free-to-access online course in AI for South African teachers

Issued by Red & Yellow 4 Apr 2024

How AI tools are transforming coaching in SA
Education
How AI tools are transforming coaching in SA

Issued by SACAP 2 Apr 2024

Source:
Marketing & Media
#MDPMI: Open AI's ChatGPT surprises founders with mass adoption

Karabo Ledwaba 26 Mar 2024

Source:
Marketing & Media
AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

Source:
Marketing & Media
Google moves against notorious spam news website

Nathan Geffen 14 Mar 2024

The Limpopo Mirror is published in Louis Trichardt, a town in the north of South Africa’s Limpopo province. Photo: Anton van Zyl
Marketing & Media
Google and Facebook are killing local news

Nathan Geffen and Anton van Zyl 8 Mar 2024

Nvidia posts record earnings in data centre, gaming, and extends AI lead
ICT
Nvidia posts record earnings in data centre, gaming, and extends AI lead

Lindsey Schutters 22 Feb 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Data unveils the future: Pnet's head of insights and customer success on AI's role in recruitment
HR & Management
Data unveils the future: Pnet's head of insights and customer success on AI's role in recruitment

Issued by Pnet 16 Feb 2024

Leveraging AI: The secret weapon for your side hustle
Entrepreneurship
Leveraging AI: The secret weapon for your side hustle

Kerushan Govender 12 Feb 2024

Why businesses should leverage click-to-chat ads for real-time customer interaction
Marketing & Media
Why businesses should leverage click-to-chat ads for real-time customer interaction

George Muhia 6 Feb 2024

Futureproof your e-learning for 2024 and beyond
HR & Management
Futureproof your e-learning for 2024 and beyond

Issued by G&G Advocacy 1 Feb 2024

Wayne Toms, GhostDraft CEO
ICT
#BizTrends2024: AI integration into CCM is about digital transformation

Lindsey Schutters 31 Jan 2024

Sally Acton, CEO of Torque Solutions
HR & Management
#BizTrends2024: Employee experience is (still) trending - are you doing it right?

Sally Acton 30 Jan 2024

5 tech trends and predictions for small businesses in 2024
Entrepreneurship
5 tech trends and predictions for small businesses in 2024

James Bergin 29 Jan 2024

The future of AI is human
Marketing & Media
The future of AI is human

Issued by Helm 29 Jan 2024

Andrea Carr, head of R&D at e4
Construction & Engineering
There's a Proptech revolution happening in 2024

25 Jan 2024

Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024
Retail
Moving toward Industry 4.0 - the convergence of BPO and transformative trends in 2024

Tennille Bell 25 Jan 2024

WhatsApp Bots are transforming learning experiences
Education
WhatsApp Bots are transforming learning experiences

Gavin Weale, Issued by Digify Africa 23 Jan 2024

Talking to chatbots sucks, but it doesn’t have to
Retail
Talking to chatbots sucks, but it doesn’t have to

Ryan Falkenberg 17 Jan 2024

Is 2024 the year we unlock AInternal Communications?
Marketing & Media
Is 2024 the year we unlock AInternal Communications?

Issued by icandi CQ 17 Jan 2024

Angela Schaerer, digital transformation manager at Curro
ICT
'Blocking AI tools in schools will not stop cheating' - Curro

16 Jan 2024

10 e-commerce trends to look out for in 2024
Retail
10 e-commerce trends to look out for in 2024

Issued by TDMC 15 Jan 2024

#BizTrends2024: Nicola Cooper – The rise of African music and fashion globally continues
Marketing & Media
#BizTrends2024: Nicola Cooper – The rise of African music and fashion globally continues

Danette Breitenbach 11 Jan 2024

#BizTrends2024: Intelligent assistants can bridge generative AI gap
ICT
#BizTrends2024: Intelligent assistants can bridge generative AI gap

Henda Scott 9 Jan 2024

A2P messaging set to receive 500% boost when Apple brings RCS to the iPhone.
ICT
Apple’s decision to bring RCS to the iPhone is big boost to business revenue

Lindsey Schutters 8 Jan 2024

#BizTrends2024: Practical AI for tourism businesses – saving time for your highest-value work
Tourism & Travel
#BizTrends2024: Practical AI for tourism businesses – saving time for your highest-value work

Natalia Rosa 8 Jan 2024

Source: Silvio Kutic, chief executive officer at Infobip.
ICT
Infobip launches AI Hub in collaboration with Microsoft

27 Dec 2023

Zuko Mdwaba, Salesforce area VP/Africa executive and South Africa country leader
ICT
The AI and automation revolution is gaining confidence

Zuko Mdwaba 24 Nov 2023

NSFAS opens bursary applications for 2024 academic year
Education
NSFAS opens bursary applications for 2024 academic year

22 Nov 2023

Hyper-personalisation can elevate CX through tailored engagement
Retail
Hyper-personalisation can elevate CX through tailored engagement

Boris Maric 9 Nov 2023

Making the most of marketing insights with machine learning
Marketing & Media
Making the most of marketing insights with machine learning

Issued by Sprout Performance Partners 1 Nov 2023

The evolution of customer loyalty programmes
Retail
The evolution of customer loyalty programmes

Len Lubbe 24 Oct 2023

Milpark Education reaffirms commitment to academic integrity
Education
Milpark Education reaffirms commitment to academic integrity

Issued by Milpark Education 16 Oct 2023

Balancing AI and human judgment: Ethical considerations in the legal profession
Legal
Balancing AI and human judgment: Ethical considerations in the legal profession

Issued by LexisNexis 13 Oct 2023

Source: © 123rf What can mobile service providers do to strengthen the satisfaction level of their customer base, thereby ensuring their customers’ future commitment and loyalty?
Marketing & Media
4 ways to increase prepaid users' CX and satisfaction

Prof M. Roberts-Lombard and contributing authors Dr Beate Stiehler-Mulder and KA Mntande 13 Oct 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria
Retail
A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

A world-class experience with Enterprise
Automotive
A world-class experience with Enterprise

Issued by Woodford Group 10 Oct 2023

Eduvos becomes latest member of South African AI Association
Education
Eduvos becomes latest member of South African AI Association

Issued by Eduvos 5 Oct 2023

Google backs 11 startups to develop AI in Africa
ICT
Google backs 11 startups to develop AI in Africa

5 Oct 2023

The future of retail banking design: More than just a space to keep your cash
Retail
The future of retail banking design: More than just a space to keep your cash

Adrian Whines, Issued by BrandDNA 26 Sep 2023

ChatGPT and chatbots: The learning transformation catalyst educators been waiting for?
Education
ChatGPT and chatbots: The learning transformation catalyst educators been waiting for?

Yudhvir Seetharam 15 Sep 2023

Forget the Metaverse and say hello to ChatGPT.
Marketing & Media
Forget the Metaverse and say hello to ChatGPT.

Issued by Mark1 20 Jan 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.
Retail
#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

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