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| Job | Normal cost | Discount | Cost | Saving |
|---|---|---|---|---|
| 4 | R2,000 | 27% | R1,460 | R540 |
| 6 | R3,000 | 29% | R2,130 | R870 |
| 8 | R4,000 | 31% | R2,760 | R1,240 |
| 12 | R6,000 | 35% | R3,900 | R2,100 |
Client Relationship Manager: Cape Town
| Remuneration: | negotiable |
| Location: | Cape Town |
| Remote work: | Some remote work allowed |
| Education level: | Degree |
| Job level: | Mid |
| Type: | Permanent |
| Company: | Everlytic |
This role entails:
Customer Centricity and Relationship Management
Build strong, trusted relationships that position you as a strategic partner and extension of the client’s marketing team.
Operational Excellence
Ensure seamless delivery, proactive support, and operational accountability across all client touchpoints. This includes:
- Client Education and Enablement - Educate clients on solution capabilities and new features
- Product Support - Resolve product queries efficiently
- Renewals and Negotiations - Lead renewal conversations to secure ongoing partnerships and maximise value
- Contract Health Management - Track renewal cycles, forecast risks, manage RAG (Red/Amber/Green) statuses
Be the subject-matter expert clients rely on for digital marketing strategy and product innovation.
Strategic Value and Growth Enablement
Drive strategic outcomes and measurable value for clients through consultative engagement.
Client Growth and Commercial Impact
Maximise account growth through consultative selling, upselling, and value-driven expansion.
Skills required
- Proven experience in enterprise account management or client relationship management.
- Strong understanding of digital marketing, SaaS solutions, and feature adoption strategies is a plus.
- Strong relationship-building and client-facing skills.
- Ability to operate independently and manage multiple priorities.
- Entrepreneurial mindset with creative problem-solving skills.
- Adaptable and resilient in a fast-paced, high-growth environment
Education
- Desirable: A bachelor’s degree in Communication Management or a diploma or qualification in the related field
- Minimum: High School Grade 12
Company Description
Why Everlytic?At Everlytic, we value innovation, teamwork, and a commitment to continuous improvement. Join a team where your voice is heard, and your insights drive our growth. We’re looking for a candidate with a passion for staying ahead of digital marketing trends, exploring emerging tools, and continuously testing and iterating to optimise performance. This role offers the chance to make a direct impact, advance your skills, and grow with us as we expand both in South Africa and internationally.
Posted on 30 Oct 10:39, Closing date 20 Nov
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Everlytic is the leading Cloud Marketing Software solution in South Africa. Every day hundreds of top South African and international companies use our software to send millions of messages to their customers and subscribers. With our bulk and transactional email and SMS engines you can manage all of your digital communications from one central hub. Whether it be newsletters and notifications, to statements and system generated messages, Everlytic is the leader in ensuring top delivery rates.
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