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Results for customer+feedback

News

10 tips to transform your side hustle into a successful small business

Entrepreneurship

10 tips to transform your side hustle into a successful small business

Issued by Domains.co.za 23 Apr 2024

SA's resilient retail sector bounces back to pre-Covid levels

Retail

SA's resilient retail sector bounces back to pre-Covid levels

9 Apr 2024

Marketing & Media

#Exclusive: Ethics in marketing - Just because you can, should you?

Anisa Fielding 18 Mar 2024

Empowered and inspirational women: The entrepreneurial journey of Zanele Maduna

Entrepreneurship

Empowered and inspirational women: The entrepreneurial journey of Zanele Maduna

Issued by SAICA 1 Mar 2024

Southern Oil innovates with canola oil waste turned into animal feed

Agriculture

Southern Oil innovates with canola oil waste turned into animal feed

4 Mar 2024

Decluttering your product range may have surprising benefits

Retail

Decluttering your product range may have surprising benefits

Bernhardt van der Merwe 21 Feb 2024

Mystery shopping results now delivered in 24 to 48 hours by BMi Research

Marketing & Media

Mystery shopping results now delivered in 24 to 48 hours by BMi Research

Issued by BMi Research 15 Feb 2024

Source: Supplied. Pierre Romagny, partner, Financial Services at Oliver Wyman in South Africa.

Finance

South African banks must be lauded for their globally recognised digital innovation

Pierre Romagny 12 Feb 2024

Demystifying category management for small retailers operating in low data environments.

Retail

Demystifying category management for small retailers operating in low data environments.

Bernhardt van der Merwe 24 Jan 2024

Finance

South Africa's digital banking is world class – here's why it leads

Pierre Romagny 10 Jan 2024

Marketing & Media

The Amazon brand lifecycle: Strategies for profitable growth

Issued by RT7 Digital 18 Dec 2023

PR professional shortlisted for SA’s Business Entrepreneur of the Year 2023

Marketing & Media

PR professional shortlisted for SA’s Business Entrepreneur of the Year 2023

Issued by Hook, Line & Sinker 6 Dec 2023

Bluegrass successfully transforms Kenya Airways website

Marketing & Media

Bluegrass successfully transforms Kenya Airways website

Issued by Bluegrass Digital 22 Nov 2023

Get 6 months free iFeedback when you sign up for StoreVault

Marketing & Media

Get 6 months free iFeedback when you sign up for StoreVault

Issued by Location Bank 17 Nov 2023

Massmart launches revamped Builders website

Retail

Massmart launches revamped Builders website

15 Nov 2023

Retaining and growing customers in a tough economic climate

Retail

Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Making the most of one-to-one email marketing at scale?

Marketing & Media

Making the most of one-to-one email marketing at scale?

Issued by Rocketseed 2 Nov 2023

Why qualitative data is key to unleashing great customer experiences

Retail

Why qualitative data is key to unleashing great customer experiences

Liezel Jonkheid 24 Oct 2023

Why should I even bother writing reviews?

Marketing & Media

Why should I even bother writing reviews?

Issued by Hellopeter 12 Oct 2023

Wild Bean Café undergoes rebranding and menu refresh

Retail

Wild Bean Café undergoes rebranding and menu refresh

12 Oct 2023

Navigating the retail jungle: From e-commerce to brick and mortar

Retail

Navigating the retail jungle: From e-commerce to brick and mortar

6 Oct 2023

With increased reliance on delivery partners, restaurants' direct customer engagement has plummeted

Marketing & Media

With increased reliance on delivery partners, restaurants' direct customer engagement has plummeted

Issued by Location Bank 4 Oct 2023

Media monitoring company Novus Group gives three of the pillars for measuring for PR success.

Marketing & Media

3 pillars to unlock the secrets to PR success

2 Oct 2023

Unlocking competitive advantage in the era of discount wars

Retail

Unlocking competitive advantage in the era of discount wars

Len Lubbe 26 Sep 2023

7 ways hospitality businesses can contribute to the spirit of Heritage Day

Retail

7 ways hospitality businesses can contribute to the spirit of Heritage Day

19 Sep 2023

The future of beauty retail: A conversation with Mathebe Molise of Beauty on TApp

Retail

The future of beauty retail: A conversation with Mathebe Molise of Beauty on TApp

Ntandokazi Ntozakhe 7 Sep 2023

Delivering performance-based marketing

Marketing & Media

Delivering performance-based marketing

Issued by Ebony+Ivory 18 Aug 2023

Image supplied. CEM Africa 2023 takes place today and tomorrow in Cape Town.

Retail

#CEMAfrica2023: AI's impact on CX takes centre stage

15 Aug 2023

Source: © 123rf Generative AI is opening up major opportunities for CX professionals

Retail

Research shows generative AI set to transform CX

2 Aug 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research

Retail

Mystery shopping results now delivered in 24-48 hours by BMi Research

Issued by BMi Research 20 Jul 2023

Andrew Bourne, Regional Manager, Zoho

Retail

Exceptional CX is key to sustainable growth

Andrew Bourne 4 Jul 2023

Challengers to Watch 2023: Boat

Marketing & Media

Challengers to Watch 2023: Boat

Dheeraj Sinha, Issued by eatbigfish 3 Jul 2023

#StartupMentoring: Innovo Networks founder Damian Michael shares entrepreneurial pearls of wisdom

Entrepreneurship

#StartupMentoring: Innovo Networks founder Damian Michael shares entrepreneurial pearls of wisdom

Imran Salie 8 Jun 2023

Adobe Firefly uses generative AI to facilitate new creative expression

Marketing & Media

Adobe Firefly uses generative AI to facilitate new creative expression

Issued by DaxData 17 May 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans

Marketing & Media

8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

Using technology to fight customer volatility - Accenture

Retail

Using technology to fight customer volatility - Accenture

De Wet Bisschoff, Issued by Stone 5 May 2023

#ATMDubai: Enhancing the customer experience through AI

Tourism & Travel

#ATMDubai: Enhancing the customer experience through AI

Robin Fredericks 5 May 2023

Marketing & Media

How brands can achieve saliency through empathy

Tyrann Burger 4 May 2023

Vincent Viviers, omnichannel retail executive at Pick n Pay, at Ecom Africa. Source: Lauren Hartzenberg

Retail

#EcomAfrica: 5 need-to-know trends shaping the future of e-commerce

Lauren Hartzenberg 21 Apr 2023

Honda Civic Type R breaks Nürburgring lap record for FWD vehicles

Automotive

Honda Civic Type R breaks Nürburgring lap record for FWD vehicles

20 Apr 2023

Source: ©Anawat sudchanham -

Retail

5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

On the rise: Africa's WhatsApp economy

ICT

On the rise: Africa's WhatsApp economy

Heidi Badenhorst 1 Mar 2023

5 new year's resolutions for South African small business owners and entrepreneurs

Entrepreneurship

5 new year's resolutions for South African small business owners and entrepreneurs

Issued by Business Partners Limited 10 Feb 2023

Our new and improved Reputation Dashboard provides industry leading insights

Marketing & Media

Our new and improved Reputation Dashboard provides industry leading insights

Issued by Location Bank 30 Jan 2023

Retail

The digital combo that can give retail stores a competitive edge

Sarah Moseley 6 Jan 2023

How to use digital signage to your advantage during peak shopping seasons

Marketing & Media

How to use digital signage to your advantage during peak shopping seasons

22 Dec 2022

Woolworths ramps up sustainable shopping bag initiatives

Retail

Woolworths ramps up sustainable shopping bag initiatives

1 Dec 2022

Vanessa Govender. Source: Supplied.

Marketing & Media

#Newsmaker: Vanessa Govender, Infinity Brands' new CMO

Karabo Ledwaba 11 Nov 2022